What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

The place is clean and easy access. The two ladies I worked with were wonderful. Kind patient and really wanting to help you. I would recommend this place to all my friends.

Annamaria Thompson, on Google

Very nice and friendly people clean office and you get seen within 15 minutes of your appointment

Pat Campos, on Google

I came for the first time I was very hesitant and very much in denial what my family kept telling me something was very wrong with my hearing. The front desk person to the doc back they made me feel at home great manners explain to me detail to detail...

Martina Ramos, on Google

The staff there are very nice and very polite. They explain everything very up to detail and are very patient. I had a very pleasant experience. I recommend this place to everyone.

Fernando Zaragoza Jr., on Google

Went smooth from start to finish. Nice change of pace these days, especially when you’re in America where the new norm is 3 people care: No Bod Ee! Appointment setting was pain n stress free, texting was order of day. Quick to respond. They even set my appointment earlier due...

Spicy Duck, on Google

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